Return & Refund policy
We strive to provide our customers with high-quality products and excellent customer service. If you are not satisfied with your purchase, we offer the following return and refund policy:
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Returns
We do not offer returns once the order has been placed. -
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. -
Exchanges
We only replace items if they are defected or damaged. If you need to exchange it for the same item, send us an email with image proof at monkart.hello@gmail.com
Cancellation Policy
We allow cancellation of orders only if your order has not been dispatched.
Shipping Policy
- Free shipping above orders of the value of INR 1499
- Shipping available pan India
- All packages dispatch within 1-2 days of placing an order
- All packages take between 5-7 days for delivery from the time of dispatch